Projects & Solutions | Alejandro Amador Woo

Digital Projects and Solutions

I have experience designing and implementing digital projects and solutions using both no-code and low-code approaches, on SaaS platforms. The solutions include automated workflows and integrations with other digital products.

Sales CRM Solutions

Basics modules (Leads, Contacts, Opportunities, Accounts, and Activities), Reporting module, and other modules (Invoices & Collections, Customer Onboarding, Clients Projects, Sales Teams, Customer Satisfaction, and Customer Support).

Compliance Solutions

Onboarding of agents (including KYC) and third parties, Global risk management, Legal documentation management, Regulation compliance control, GDPR, and AML training management.

PMO Solutions

Conception and Definition using interactive boards, Planning tools (including Gantt, Kanban, and Scrum approaches), Execution control, Performance analysis, and Project closure & retrospectives.

Operations Solutions

Providers management, Operational incident management, Requests and Supply management, Payer management, Operational strategy and Monitoring of KPIs and OKRs.

HR Solutions

Human resource planning, Staff Recruitment and selection, Employee performance evaluation, Benefits & Rewards management, Starter & Leaver management, and Career planning.

Business Management Systems

Quality management (based on ISO 9001), Environmental management (based on ISO 14001), Occupational health and safety management (based on ISO 45001) and integrated management systems.